The most efficient way to book is online. We accept all major credit cards, Apple Pay, and Stripe. Please note that we only place a temporary hold on your funds initially. We do not capture the payment until we have personally confirmed your preferred departure time and sent your final itinerary. If your preferred time slot is unavailable, we will offer immediate alternatives. If those do not suit, we release the hold on your funds instantly. If you prefer to book over the phone, please call 04908 177 27.

We offer the industry’s most flexible policy. If the weather is unsafe, you are entitled to a full refund or a reschedule. If the weather is safe but marginal (e.g. rain affecting the view), we give you the choice to fly or move the date. We simply ask for 24 hours notice for customer-initiated changes.

Never. Every booking with Bekaa Air is 100% private. Whether you book for two or four, the helicopter is exclusively yours. There are no strangers, just you and the view.

To ensure safety and proper headset fit, our minimum age is 3 years. There are no height restrictions. Individual passengers over 130kg should contact us prior to booking so we can allocate the appropriate aircraft for your weight distribution.

We always try to accommodate short-notice requests, though weekends are often fully booked in advance. Please be aware that we do not accept walk-ins. Every flight is prepared specifically for you, and we do not have reception staff on standby as your pilot is likely already in the air.

The experience is designed to be seamless. The helicopter is exclusively yours, so there is no waiting for mixed groups. We suggest arriving 10 minutes prior to departure. Your pilot will greet you at the lounge, escort you to the aircraft for photos, and complete a safety briefing. From start-up to shutdown, we handle everything.

We operate daily, with most departures between 8:30am and 5:30pm. Please note: Kooroomba lunch bookings are available Wednesday to Sunday.

Please call us immediately. We operate a tight schedule but we will do our best to accommodate. Significant delays may result in reduced flight time to ensure subsequent passengers are not inconvenienced.

Small handheld bags and cameras are welcome. For larger luggage, please contact us in advance so we can ensure payload limits are met.

Our flights depart from our private facility at Archerfield Airport, Brisbane. We have a private parking area located directly next to the hangar. Your confirmation email includes a map and specific meeting instructions. If you have any trouble finding us on the day, you can call your pilot directly for guidance. (Note: Custom pickups from private properties can be arranged subject to a landing safety assessment).

We fly modern, air-conditioned aircraft maintained to the highest commercial standards. Our fleet features floor-to-ceiling glass for panoramic views, ensuring there are no pillars blocking your sight. We take great pride in presenting an immaculate aircraft for every flight.

We recommend smart casual attire. For safety reasons, please wear closed-toe shoes and avoid flip-flops or loose sandals. We also suggest securing any loose items like wide-brimmed hats. Sunglasses are highly recommended for the glare.

Yes, we can issue a digital gift voucher at no extra cost. All vouchers are valid for 3 years, giving the recipient plenty of time to choose their perfect date. We can email the voucher to you immediately after purchase.

Absolutely. You do not need to switch your phone to airplane mode. We encourage you to take as many photos and videos as you like. We only ask for your full attention during the pre-flight safety briefing.

Yes. You will be equipped with professional Bose noise-cancelling headsets. These allow for crystal clear conversation between passengers and the pilot throughout the journey.

Our aircraft fly incredibly smoothly, so motion sickness is very rare. If you are sensitive to motion, please let your pilot know beforehand. We can adjust our flight path and flying style to ensure the most comfortable ride possible.

Absolutely. We specialize in these moments. Let us know your plan and we will help coordinate the timing, flight path, and signaling to ensure it is perfect. We can also assist with discreet photographer placement.

We can mount a high-definition camera in the cabin to capture the scenery or face it towards you to capture reactions. This is a popular addition for proposals. You will receive the raw footage on an SD card immediately after landing.