elements of byron helicopter tour

We don’t have operating hours because we operate around your requirements. As long as there is light, we can fly (approx. 30min prior sunrise and 30min after sunset, but season dependent). You can call us any time between 8:00 - 17:00, with the phone being forwarded on to our Chief Pilot outside of business hours. We can land almost anywhere as long as it’s large enough to accommodate our aircraft and we can ascertain landing permission from the landowner. The only exception is our sunset flight which has it's own time-slot each day

Yes. All of our aircraft are equipped with the best Noise cancelling headsets by Bose. They are crystal clear and cancel out a significant portion of the outside noise. Your pilot will also provide commentary and let you talk between each other

We are proud to be the only company equipped with an aviation-approved booster seat to accommodate our younger guests! To ensure safety, proper neck support, and headset fit, our minimum age is 12 months, with no height restrictions. For weight distribution, individual passengers over 130kg must contact us prior to booking. Additionally, for bookings of up to 3 passengers flying in our R44 helicopter, the maximum combined weight limit is approximately 250–275kg. Manifests exceeding this combined weight may be required to upgrade to our larger Airbus H125 (which involves pricing for a minimum of 4 seats) to safely proceed with the flight.

Perhaps a low bar to clear. Anyone who had a flight cancelled for any reason would have gone through the painful process of trying to get a refund. We did everything possible to make our cancelation policy one of the best. We are certain that you won't find anywhere that offers a policy as transparent and flexible as ours

If you would like to reschedule your flight we ask that you do so with a 24 hour notice. Within this window our full refund policy applies

On the day if we deem the conditions to no longer be safe to fly, Bekaa Air customers can either reschedule to any other day or receive a 100% refund. If the weather is marginal (aka safe to fly but affects the experience, eg when it’s raining) we can offer full refund or to reschedule your flight to an other day

We do not offer refunds for no-shows or cancelations inside the 24 hour period

Our gift vouchers are processed by hand and can be purchased at no extra cost. Don't want to book a date? All vouchers are valid for 12 months and can be redeemed any time within the period. After you submit the purchase they will be created and sent to you via email. A sample of what a gift voucher looks like can be found here