Australia Zoo Soar and Roar Soar & Roar.

The simplest way to book is online. We accept major credit cards, Apple Pay and Stripe, and initially place only a temporary hold on your funds. Payment is captured after our team confirms your preferred departure time and sends the final itinerary. If that time is unavailable, we will offer alternatives; if none suit, the hold is released. To book by phone, call 04908 177 27.

If the weather is unsafe, you can move the booking or receive a full refund. When conditions remain safe but rain or cloud may affect the view, you may choose to fly or select another date. We ask for at least 24 hours notice when you need to make a change.

Yes. The helicopter is reserved exclusively for your booking, whether there are two guests or a larger group. We do not combine you with passengers from another booking.

Our minimum age is 12 months, and an aviation-approved booster seat is available for younger guests. There is no height restriction. Passengers over 130kg should contact us before booking. In the R44, the combined passenger limit is generally around 250–275kg; groups above that range may require the larger Airbus H125, priced on a minimum of four seats.

We will always try to accommodate a last-minute request, although weekends frequently book out in advance. Walk-ins are not available because every helicopter and pilot is prepared for a confirmed itinerary.

Arrive around 10 minutes before your confirmed departure. Your pilot will welcome your group, escort you to the helicopter, allow time for photographs and complete the safety briefing before take-off.

Flights operate seven days a week, with most departures scheduled between 8:30am and 5:30pm. Evening departure times change through the year to suit daylight and operating conditions.

Please call us as soon as you know you may be delayed. We will do what we reasonably can to accommodate you, although a significant delay can reduce the available flight time when another booking follows.

Small handbags, day bags and cameras are welcome. Larger luggage should be discussed before the flight so the pilot can confirm the available storage and aircraft payload.

Gold Coast tours can depart from Gold Coast Airport, Sanctuary Cove or GC Turf Club, depending on the experience and operational availability. Your confirmation includes the selected meeting point, a map and the details required for the day. A suitable private property may also be considered following a landing-site assessment.

Bekaa Air operates modern, air-conditioned helicopters maintained to full commercial standards. Expansive glass provides excellent views, and every aircraft is prepared immaculately for its next private flight.

Smart casual clothing is suitable for most experiences. Closed-toe shoes are recommended for safety, and loose hats or unsecured items should be avoided around the helicopter. Sunglasses are useful on bright days.

Yes. We can issue a digital gift voucher at no additional cost and email it to you after purchase. Vouchers remain valid for three years, giving the recipient flexibility when selecting a date.

Yes. Phones and cameras are welcome, and your phone does not need to be placed in airplane mode. We only ask for everyone's full attention during the safety briefing.

Yes. Bose noise-cancelling headsets allow the passengers and pilot to communicate clearly throughout the flight.

Motion sickness is uncommon because helicopter flights are generally very smooth. If you are sensitive to motion, tell your pilot before departure so the route and flying style can be adjusted where practical.

Certainly. Share your plans with us and we can help coordinate the timing, flight path and discreet signals. Photographer placement can also be arranged where the location permits.

A high-definition camera can be mounted to capture the scenery or turned towards the cabin to record your reactions. The unedited footage is supplied on an SD card after landing.